Delivery:

Delivery to mainland UK is calculated at checkout. For all other areas and large orders please ask for a quote.

Orders received before 12:00 Monday to Friday will be sent by Royal Mail second class delivery. Please ensure you supply an email address and a mobile so you can be updated about your delivery.

Should you have any problems with your delivery, please contact us at info@easeyourstep.com.

Special Deliveries:

Saturday or weekday morning deliveries can be arranged, but there will be a surcharge. Please contact us to request a price for either of these delivery services.

If you need a parcel sending outside of the UK, please contact us for a quote.

Returns:

If you are not completely happy with any product that you have ordered from us, you may return it to us in its original condition any time within 14 calendar days from the date of dispatch. Products must be returned in their original condition.

Please contact us at info@easeyourstep.com to arrange a return.

If you return a product by post, you will need to pay the costs of returning the product to us and obtain proof of posting.