1. Introduction
We are Ease Your Step Chiropody Ltd, with our registered office at 157 Sutton Road, Wylde Green, Birmingham, B23 5TN. These terms and conditions (together with our Website Terms of Use, Website Privacy Policy, and Website Cookie Policy) outline the legal terms on which we provide our professional chiropody and podiatry services.
Please read these terms and conditions carefully before booking an appointment with us. By using our services, you agree to be bound by these terms. If you do not accept these terms and conditions, please refrain from using our services.
We may amend these terms from time to time. Please check these terms periodically to ensure you understand the current terms that apply.
2. Use of Ease Your Step Website
Your use of the Ease Your Step website is governed by our Website Terms of Use, Website Privacy Policy, and Website Cookie Policy.
3. Booking and Cancellations
Appointments: Appointments for chiropody and podiatry services can be booked via our website, by phone, or in person at our clinic.
Deposit for New Patients: A deposit fee is required for new patients when making their first booking. This deposit is non-refundable if the appointment is missed.
Cancellations: If you need to cancel or reschedule your appointment, please provide at least 24 hours’ notice. Failure to do so may result in a cancellation fee.
Late Cancellation Fee: Cancellations made on the day of the appointment will incur a late cancellation fee of £15.
4. Patient Responsibilities
Medical Information: Patients must provide accurate and complete medical history information to ensure appropriate care.
Compliance: Patients should adhere to the treatment plans and advice provided by our practitioners for optimal outcomes.
5. Fees and Payment
Pricing: The fees for our services are listed on our website and may be subject to change without prior notice.
Payment: Payment for services is due at the time of appointment. We accept major credit and debit cards, as well as other accepted payment methods listed on our website.
6. Liability
While our practitioners provide care to the highest standard, Ease Your Step Chiropody Ltd is not liable for any unforeseen adverse reactions or outcomes except as required by law.
We do not accept liability for any loss of earnings, inconvenience, or further costs resulting from any treatment provided at our clinic.
7. Privacy and Confidentiality
We are committed to protecting your personal information. All patient records are handled in accordance with applicable privacy laws and our Website Privacy Policy.
8. Amendments to Terms and Conditions
Ease Your Step reserves the right to amend these terms and conditions at any time. Changes will be posted on our website, and it is the patient’s responsibility to review them periodically.
9. Governing Law
These terms and conditions are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions about these terms and conditions, please contact us:
Email: info@easeyourstep.com
Phone: 0121 382 8816
Address: Ease Your Step, 157 Sutton Road, Wylde Green, Birmingham, B23 5TN